156
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ranked #206,959 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Big Brother shuts down your printer when they want
This would be a good printer except for one thing which I consider a dealbreaker. When the printer thinks the toner life is over, it stops printing and you cannot print until you install a new toner. It is not up to you to determine, but up to Big Brother. Of course, this feature is not to provide you with good customer service, but rather to force you to buy their overpriced toners on a more frequent basis. In the future I will make an effort to buy only printers that allow me to determine when I want to change toner. I appreciate a warning, but not shutting off my ability to print. My business depends on a working printer. Don’t get sucked in by cheap price. You will more than pay for it in toner cost and inconvenience of having your printer shut off with little or no warning.
April 2018 · Office Products · verified purchase