Bests & Worsts Reviews from Amazon

Please DO NOT buy this product or anything from HEALTHCHECK SYSTEMS! I don't know how they can call themselves by that name. I happened to read another reviewer who found mold in the water reservoir, got an exchange, and had the same thing happen. I used this as intended with the splatter shield, and ran it through multiple de-scalings by using vinegar/water, and the mold did not go away- except some gets into the food basket each time you steam! So, your baby is eating his/her food with mold in it. The company says they don't have this problem- probably because they are ignorant and don't care about me sending it back to test it, and people don't know because it is hard to see into the reservoir. I have only used this for about 4 months and am very clean. The manager hung up on me! They refused to listen to what I had to say, and stand by their 30-day return policy! Mold does not grow in 30 days! They must know their product is garbage with that kind of return policy. I can't believe they are allowed to sell products under that name that can cause babies and children to get sick! It's no wonder my baby had a temporary "unknown" allergy! They do not have any concern! They should not be able to sell on Amazon!