Bests & Worsts Reviews from Amazon

Purchased the unit. Liked it. It died 3 months after we purchased it. Contacted Panasonic, as per instructions, took it to a repair depot about 50 miles from home. Left it. Heard nothing for two weeks. Called the depot. Oh, they ordered parts, they didn't fix the problem, and so they forgot about it. Ordered new parts after being prompted. Two weeks. No word. Called the depot. Oh, they ordered new parts. They're on backorder, another 4-6 weeks. So we're talking about a minimum of two months in service, expected return three moths after it failed. Called Panasonic to ask for exchange instead of service. That needs to be reviewed. Promised to call back within 3 business days. 7 business days later, no call. I've told them to keep the damn thing. I'm going to replace it with a competitor's unit and sue them for the cost.