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Not ready yet - great idea, poor execution
I waited months for my pre-ordered Doorbot to arrive. The brand, the packaging, the product, all look great. Installation is easy. But the hardware and software are just not ready yet. It shipped prematurely. The wifi receiver is very weak. If you don't have a super strong wifi signal at the point of installation, just give up now. There are tons of documented issues with other quality issues relating to video quality and consistency. To top it off their customer service is probably so inundated with negative inquiries that it takes forever to get a response from them. I contacted them over a week ago, wanting to figure out how to make this work. Since I never heard back I just returned the Doorbot to Amazon. It's a shame really. The primary competitor, Sky Bell, is apparently no better. I will get another wifi doorbell when the bugs are worked out with the product line. My Nest and Wemo are even further away than where I had the Doorbot connected and they work perfectly fine. The connected home is where it's at. But shipping a product with a poor consumer experience only hurts the brand and business. Free returns with Amazon prime. Defective product. Hopefully a year from now they will get their product up to par and I will try again.
June 2014 · Unknown · verified purchase
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