Bests & Worsts Reviews from Amazon

Agreed that the concept of the Bagster is good, unfortunately I had a terrible experience with customer service/ pick up. I had a bag on the curb in front of my house and was filling it as I worked on a project. The bag had only a few items in it as of Nov. 2009. A neighbor across the street and up 3 houses from mine had a Bagster to be picked up and low and behold, I come home one afternoon and my all but empty bag is gone. The pick up driver had totally taken it upon himself to take my bag with no call or warning. I called the company and had to be bumped up the management chain, but the customer service manager agreed to the error and committed to paying for a replacement bag as well as charging me only half of the usual collection fee. Now, after many unfortunate events I have finally been able to complete my project in June 2010 and I have a bag to be picked up and the Bagster company has reneged on the half cost of pick up that their representative agreed to. Conveniently any communication with former customer service has been 'lost' and I am being charged full price for pick up. They were so unreasonable on the phone I would not recommend using this service.