Bests & Worsts Reviews from Amazon

I was very pleased with this product for the first 6 months, but then one of the three light panels failed. It is installed in my garage and does not get a lot of use. This product is advertised with a 2-Year warranty and 24/7 service. I have contacted the company 3 times over the last two weeks and have never received a reply. Their customer support is non-existent and apparently their 2-Year warranty & 24/7 service is fraudulent..