Bests & Worsts Reviews from Amazon

I was really excited about this deal -- and I was thinking about purchasing a copy for my girlfriend in addition to purchasing my own. However, I can only access six of the songs on my cloud drive, so I don't think I'll be purchasing another copy. The other songs appear in my cloud, but I'm unable to download or even play them. I have never before had a problem with Amazon's MP3 sales until now.