Bests & Worsts Reviews from Amazon

Used this about 10 times, after replacing a smaller model. The lid never fit on the bowl well - it required effort to put it on, but I thought it would loosen up with time. Now I can't get it to attach at all. Called customer service, they told me to put olive oil on it to ease the movement between the 2 pieces. I now smell like olive oil and my hands are moisturized, but the lid still won't attach. Customer service is a joke. I have to return the parts in order to get a new one. I don't have time to go to the post office, and Easter is 5 days away. Since I have been waiting for the replacement blade for the smaller model for 4 months, I'm not optimistic. Also, the people who work for Cuisinart have security that models the CIA. It's impossible to get contact info for anyone with any authority. The message is clear; they don't care about customer service and they don't want you to contact them.. Hoping to get my $200 back and I will buy a Hamilton Beach instead.