Bests & Worsts Reviews from Amazon

I have never been so disappointed and stuck with a purchase from amazon than with this mattress. I can not possibly pack it the way it was packed without some sort of air compressor so shipping it back is very costly. I am stuck with this and would like to save others the frustration and disappointment of spending their hard earned money on a product that is falling apart. Hope my review will deter others from buying this. What's wrong with it? 1. The springs are sticking out of the sides and top of the mattress so much that besides sticking into my back, I am afraid they will rip the flimsy material in no time at all. I have attached the pictures to show it. 2. It is falling apart at the seams. Literally. I have to sew the rips together and it was't even used yet. Shown in the pictures. 3. There are random holes in the middle of the mattress of where the strings should have been. Looks like someone made a mistake by puncturing holes in the wrong place and decided to leave them there. (shown in my pictures) Who gives a damn about the customer? We'll eat it all up right? 4. When you look at the mattress laying on the frame, it's all bunched up on one side and there is no way of evening it out. It looks horrible. Shown in my pictures. I don't normally post reviews, but like I said, this is the worst purchase I have made on Amazon. I feel like I threw money in the garbage. I am a small woman, so I can not just magically pack this thing back up, air seal it and fit it back into the box. I hope to save others the aggravation and disappointment.