Bests & Worsts Reviews from Amazon

I have had my element 46" TV for almost a year now and it has been great, or should I say WAS great. The HDMI ports quit working and because it is under warranty I called customer service. They informed me that because it is under warranty that they would take care of the problem. I faxed a copy of my original receipt and they said they would get a technician to come to my house within 3 days. I was so pleased that the company was going to do the right thing and that it was so simple for me to get it taken care of. Of course it was all too good to be true. 2 weeks go by and I receive a phone call that they are having trouble finding a technician in my area . . . and they want to give me a "deal". I pay 45$ for the TV I already paid full price for, pack up this 46" giant thing, go without a TV for a few weeks and they will send me a refurbished one! How great. I pay more, go without, and get some old broken one that someone else had a problem with. What a deal. I paid full price for my new working TV. I understand that the warranty says that I must pay one way shipping for replacement; however the company is full of empty promises saying that they would fix it. Because of its size they said I qualified for someone to come to my house. How is it my fault that they cannot find someone? Maybe they shouldn't go around promising things they cannot deliver. Now I am stuck making up the difference? Because my product stopped working in less than a year? I will never buy another element product EVER again. I will also be sure to tell everyone I know.