145
people found this helpful, as of 2023
ranked #213,063 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Basically you rent this, you don't own it
Amazon didn't publish my last review so I am rewriting it from memory.
I owned this for 150 days and then it quit. We took it apart, basically this design is living on borrowed time as the unit will eventually fail.
Sunbeam placed the actual electronic switch below the aluminum bowl part and on top of the plastic housing. The grey button on the top is nothing more than a lever to another piece that actually depresses the electronic switch below the aluminum bowl. The real electronic switch is less than an inch from where the water flows from the aluminum bowl and out the dispenser. That switch, also sits right next to the heating element. Now you don't need to be an engineer to know that electronics don't care for heat and they don't care for water. In our case the heat killed the electronic "on" switch. I am not sure where the previous model's (3211) actual "on" switch was, but it had to be in a smarter location that this for it to last TEN years.
So the old design, built in the US apparently lasted 10 years and the new design, made in China lasted 150 days. I should have read the 1-star reviews as I would have found that just about every owner of the previous model have had nothing but bad experience with this model. Don't discount the opinions of those that owned the previous model. I don't think I will ever buy another Sunbeam product again, this is just the tip of the iceberg.
P.S. The only reason we replaced our ten year old 3211 model was because the rubber or plastic seal in the dispenser part had worn out and the unit would leak while dispensing.
November 2009 · Tools and Home Improvement · verified purchase