Bests & Worsts Reviews from Amazon

I have had my Ring Doorbell since November 2016. I have written very few reviews on Amazon and actually wasn't going to write one for this even though I am pretty disappointed with it. In the beginning I could have written about the horrendous customer service; the fact my original questions had to be asked several times before they decided to actually answer the questions posed to customer service and not the questions they thought I had asked. That I let slide. The amazing amount of effort it took to simply switch the doorbell from one network to another, that was a fun few hours of spinning lights and patience. It does work, I have videos and alerts and the picture quality is good for what the device is. All of the minor frustrations I was o.k with, it was a burgeoning technology and there were bound to be hiccups. However from the beginning the sensors for motion have always been a little off, cars traveling on the street would trigger it but not me or my girlfriend coming in and out of the house. I adjust the sensitivity/range and the same issue. Car 40 feet away? Video! Me on the porch with the dogs? Nothing! Again, not worth writing a review. Then the "Welcome to Our Neighborhood" sign was stolen. From our front yard, in plain view of the doorbell, maybe 15 feet away with the range maxed out. Woke up to no sign, however the doorbell had several fantastic night vision videos of several cars that had passed between 2000 hours the night before and 0700 when I looked outside. Fantastic.