Bests & Worsts Reviews from Amazon

I had high hopes and expectations for the Kindle Fire, which I bought primarily as a reader. I have had excellent experience with their 1st and 2nd generation readers. Unfortunately, THE KINDLE FIRE IS REALLY BUGGY. I couldn't get through 3 chapters this morning without the device force-closing at least a dozen times. I had to wait 25 seconds for the screen to add-a-note to come up. I called tech support and they told me that the device lags depending on the size of the book that's being read. That didn't make sense to me because their dedicated readers never had that problem and certainly the Kindle reader on my iPad2 never has that problem. It is extremely disappointing that as a reader, the Kindle Fire doesn't measure up to its heritage.