Bests & Worsts Reviews from Amazon

according to people

278
people found this helpful, as of 2023
ranked #96,432 most helpful out of 571,544,897 reviews
★☆☆☆☆
Invasive Advertising
This was a great TV until this morning when it locked me out of all the smart functionality unless I opted in to interest-based advertisements. I connected with a Samsung customer support rep who provided remote assistance by opting me into the advertising after I told them numerous times not to. The only way to opt out was to fully reset the TV, and even then that only opts out of interest-based advertisements, not all advertisements. This is unacceptable for a premium product. I'm waiting to hear back from Samsung about an official full opt out, or I'm sending it back to Amazon.
December 2016 · Electronics · verified purchase
the product in question
SAMSUNG UN50KU630DFXZA 50" LED 4K Smart TV (Renewed)
4.4★ · 1,750 ratings, as of 2023
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