Bests & Worsts Reviews from Amazon

One of the pans started peeling on the outside and I have tried to work with Calphalon on getting another one. I have talked to them and twice submitted their required information (pictures and forms) via email (their request) and twice my email has come back deleted not read! They said on the second time that they would expedite it and handle it directly as this was the second time. Needless to say, this wasn't true as I just received notification that it was deleted and not read just like the first time. This is a lot of money for something that lasted less than one year!