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219
people found this helpful, as of 2023
ranked #140,692 most helpful out of 571,544,897 reviews
★☆☆☆☆
Very disappointing
I've had Mophie Juice Packs for my iPhones 3 and 4 and they were awesome products. So I didn't even think about buying any other brand when the 5 came out. I love the battery life and I actually like the feel of the iPhone 5 with the Mophie better than without. It just seems to fit my hand better and it also adds some grip. Then reason I'm giving it 2 stars is their implementation of the USB connection. On the past two models for iPhones 3 and 4, the USB connector was a complete passthrough device. You plug it in where iPhones go and it just works. Unfortunately with the 5 they don't pass through the connection. I opened a support case about it and Mophie said that the pass through was not necessary since the 5 will sync wirelessly. That is indeed the case, however now when I plug my phone into my iPhone connection in my car it no longer sees the phone. So I have to remove the Mophie every time I want to use my phone as an audio source in the car. I don't think that their engineers through through the implementation properly. In my case this is critical flaw worthy of the 2 star rating. So I'll just buy another iPhone case and keep the Mophie in the drawer until I have a specific need, such as a long flight. And update to this review. On top of the connector issue, the power switch is poorly designed. It tends to get switched on when you carry it around in your pocket. So I'm changing my review to 1 star. No more Mophie for me.
April 2013 · Cell Phones and Accessories
the product in question
mophie Juice Pack Air Protective Case for iPhone 5, 5S and 5SE, Black
4.2★ · 1,481 ratings, as of 2023
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