Bests & Worsts Reviews from Amazon

I got this book because we develop systems for patient compliance, the reviews were high and i was eager to learn from such an expert of high acclaim. In fact the book is a superficial collection of high level ideas with little to no added value or insights. The book is a spectacular example of what Feynman called "cargo science". Do meaningful not just quantifiable. Indeed. The book is also heavily influenced by the author's environmental agenda which should be disturbing to anyone with an engineering or physics education used to system analysis. Read Bellman's classic "Adaptive Control Processes - A guided tour" for real thought and insights on systems.