Bests & Worsts Reviews from Amazon

Celestron's customer service is terrible and I've been very disappointed. I purchased the binoculars, deluxe carrying case, and tripod approximately 1 year ago as a gift for my parents. They recently started using the binoculars and believe there is a calibration issue. Celestron technical service said their support is provided within the first 30 days of purchase. So, their limited lifetime warranty claim is very deceiving and facetious. The representative I dealt with offered no alternative and did not even offer to look at the binoculars. Overall, a very expensive purchase that I deeply regret. I suggest other potential buyers look elsewhere (Nikon, Olympus)- purchase from a company that's more willing to stand behind their product and support their customers.