Bests & Worsts Reviews from Amazon

This is my first robot pool cleaner and the entire experience has really discouraged me from ever buying a pool robot cleaner again and any expensive high priced item from amazon . Not even within two weeks of using the brand new robot I noticed it spinning around in circles. When I went to inspect it I noticed the tread had come off one of the tracks. I contacted Maytronics and their warranty is that you pay to ship the item to their location for repair, which would be more money spent on an already expensive item. I already shelled out a small fortune for this thing and now I have to pay to get it repaired? The seller’s policy is even worse. You do not want to return this item unless you want to pay a 50% restocking fee. Your purchase is essentially final. Knowing what I know now I would never purchase a pool robot cleaner ever again. The customer service is horrendous and designed to make your purchase final and stick you with expensive repairs with their 3 year warranty.