900
people found this helpful, as of 2023
ranked #12,686 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Terrible customer service if you need help
First off, HORRIBLE customer service!!! They have quite possibly the worse customer service I've encountered. My pot I believe was defective, it was not sealing and customer service would not respond at all to my requests. I'd only had for about 2 weeks. Luckily Amazon is amazing and everything worked out. I returned it and ordered a different brand and have not had one problem with it. Horrible, unreputable company that does not stand behind their product. Also, the sealing ring gets a terrible odor if you cook with garlic or other aromatic ingredients and the flavor can seep into other dishes you make so you have to buy new rings which are not cheap, about $5 each. You could be investing quite a bit of money over time
March 2017 · Home and Kitchen
the product in question
Instant Pot Duo 7-in-1 Electric Pressure Cooker, Slow Cooker, Rice Cooker, Steamer, Sauté, Yogurt Maker, Warmer & Sterilizer, Includes Free App with over 1900 Recipes, Stainless Steel, 8 Quart
4.7★ · 162,230 ratings, as of 2023