Bests & Worsts Reviews from Amazon

I think this shower head was well conceived designed. However, the person in charge of choosing the manufacturer or selecting what materials were used failed horribly. 36 days after we got it (6 days past the 30 day return policy ended), it popped off right in the middle of a shower. Yes, it did, and yes it would scare you too. The reason is simple. The plastic threaded ring that attaches the tube/hose to the water supply cracked and split. At first, I thought it just somehow came unscrewed. I picked it up and screwed it back on. As soon as I tuned the water on, the pressure 'spread' the threaded ring and the entire thing shot off on to the shower floor. Sorry, there is no way around it. This $60 product is a total failure, because a .50 cent plastic part should have been a $2 metal part. I would not consider a replacement. I just want money back. Wish me luck, as the 'partial return' policy is subjective. There is no telling if I will get any money back at all.