640
people found this helpful, as of 2023
ranked #23,723 most helpful
out of 571,544,897 reviews
★☆☆☆☆
These are total crap and they wont replace them when they repeatedly break
I am super unhappy with this remote and I am super unhappy with the customer service provided around the issues they repeatedly have. They admit these remotes don't work and wont replace it with one that does. I pay for prime monthly but cant access the video options because I have to replace the remote at least every 6 months. Considering cancelling prime altogether over this nonsense.
the product in question
Alexa Voice Remote for Amazon Fire TV and Fire TV Stick (1st Gen)
4.6★ · 25,015 ratings, as of 2023