666
people found this helpful, as of 2023
ranked #22,050 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Broke after 2 years and Minimal use.
Buyer beware! Expect Tops 2 years before the chair breaks. This was a great chair for about a year. At the 2 year mark, the slats on the chair became "brittle" and broke in the seating area. It did not just happen with one, but both of the chairs. The chairs do stay outside, however were not frequently used. I expected more. Fortunately no one was injured as the brittle areas were sharp and jagged. I contacted customer service at the three year mark before throwing them away. Customer service was very nice, but stated they would not replace the chairs b/c they were out of warranty. They did offer to replace the slats were broken for $50 in shipping. I politely declined as replacing only a couple components would more than likely result in the same issue on the other original components.
