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Medium and low heats will provide the best results for the majority of cooking
Beware when buying Creuset that the company uses excuses to get out of honouring their lifetime warranty. My mother, who is a very typical home cook, bought a Creuset frying pan and when it started to have chips in the enamel, she tried to claim the warranty. The company tried to blame my mother. This is what the company wrote: Dear Brenda, Thank you for your patience. Le Creuset’s warranty does not cover damage from abuse, commercial use or other non-consumer use, neglect, normal wear and tear, overheating, or any use not in accordance with the cookware instructions provided with the utensil. With that said, our assessment department regretfully declines this warranty request due to damage caused by overheating. The black satin enamel has been compromised in a way that is instantly recognisable. Medium and low heats will provide the best results for the majority of cooking, including frying and searing. High heats should never be used to pre-heat a pan before lowering the heat for cooking. Cast iron retains heat so well that if a pan/pot is overheated in this way it will contribute to poor cooking results, sticking and discolouration of cooking surfaces that can lead to chipping. While our guarantee does not cover accidental misuse, we would still like to offer you a 40% discount off of the purchase of a new pan. If this offer is of interest to you, please let me know and I will send you the information and a return authorization form. Kind Regards, Sarah
April 2015 · Home and Kitchen
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