Bests & Worsts Reviews from Amazon

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129
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ranked #224,547 most helpful out of 571,544,897 reviews
★★☆☆☆
Had lots of potential... but probably pushed out before testing / poor software and customer support!
I wanted to wait at least a week of using this produce before I wrote a review! I'd describe myself as an early adopter of technology / gadgets (got burned by Kreyos!) and I've been looking into getting an activity tracker / fitness band for a few months now. I read the reviews, looked at a few bands that friends were using, and decided to give this one a try. Overall, I'm very happy with what I paid and what I got with this product. I have been using it for over a week now; I have worked out with this on and wore it to sleep on most nights I've had it. Charged it only twice (once on arrival; once afterwards), and it does charge up fast to full battery. I was initially VERY hesitant to get it since I got burned by Kreyos "indiegogo" scampaign, and this product had NO reviews when I purchased it. I'm 6'1'', 205lbs; in the medical field; trying to tone down and lose weight. overall - healthy and fit but need to do more cardio! PROS: -three different band colors; not that difficult to put on as people have complained about other bands -Tracks (who knows how accurate but pretty good so far) activity, steps, sleep*, miles, calories burned -SMARTPHONE NOTIFICATIONS!!!!: this one took me by surprise and how much I love this function. It will show you a caller ID, text messages, and calendar pop-ups (you can disable whichever one you'd like). I'm a physician and sometimes don't like taking my phone out of my pocket when it rings or buzzes. This gets the job done and satisfies my ADD of constantly checking who is calling/texting me, without the need to reply back immediately. CONS: -yes, it can get scratched easily -not super comfortable to wear; I have woken up a few times with a numb wrist/hand because it was too tight or became too tight. (I do wear it to sleep most nights) -sometimes difficult to wake it up from sleep but tapping 'just the right way and holding' it works after 2 or 3 tries. -battery life is so and so but will last a good 3-4 days (unlike the advertised 5 days) but I'm getting a lot of texts, calls, etc, and they all pop up and buzz the tracker, hence draining it a bit. So overall, I'm not sure what people are trying to accomplish when they get an activity tracker (or a smartwatch!) but I feel like this is a very good compromise that I got in this one product! It costs the same (or less!!) than most activity bands / wrist pedometers, and DEFINITELY costs less than a full fledged smart watch. The app is 'OK'; haven't played with the "fitness game" much but looks like just a filler game. Charts do show steps/calories/miles/sleep etc and it is fairly easy to use. (I used it on Android 4.4 and now 5.0 on my Nexus 5 phone). WISH LIST: -weight charting (you can put in your weight in the user settings but it's a static value) -better online / website app; there IS one but it is crappy and I haven't been able to connect to it I have no idea how this tracker will impact my actual health; I'm hoping it would make me work out more or get to bed earlier, etc, but only time will tell. Again, this is not the perfect product, and definitely has a few kinks (never kicked me out of sleep mode once and logged 14 hours of sleep - you can turn off sleep mode when you wake up but the product guide says it should turn off after 200 steps; another kink is so-so calorie tracking feature; doesn't really coincide with my workout days - I guess it shows 'aerobic' or cardio calories but what can you expect from a $99 wrist band?). Right now, I'd say that in a market FLUSHED with activity trackers, I'd pick this one over the others based on the features it offers and the price. I'll update this review after I use it for a few months. UPDATE (11/27/2014 - downgrade to 2 stars) I'm sorry guys, I should waited a bit longer to review the product. I am actually returning it the product after discovering numerous bugs. I was 'mostly' happy with the product as stated above in my review until there was a software update pushed out which forces you to INSTALL NOW or you can't use the app. This wasn't working for me so I did all the right things (re-installed the app, restarted the device, tried to pair it again) - somewhere in doing this, my band got stuck in pairing mode and displays the pairing code on the screen. There is no hard reset button (well, there is, but it doesn't work). I e-mailed customer service, read all their FAQs, restarted my phone, restarted the bluetooth connection, basically did everything. The band is still stuck in "PAIR" mode apparently. In my opinion (finally after extensive use), this device has some amazing potential! For a $100, you get a smart activity tracker, sleep tracker, PLUS Bluetooth notifications. The company, however, needs to do some debugging, improve the software / online dashboard (it is non-existent), and fix the hardware to avoid these random sporadic errors. There should ALWAYS be a debug mode, a hard reset, or something where you can just simply plug in the device and start all over again. I'm baffled as to why this wasn't built in (or probably not tested properly before product launch). Downgrading my review, and returning the product. Thankfully I'm still within the return window for Amazon. Really disappointed :( I will wait a few months and probably purchase this again once the company "updates" the hardware and software because I do believe in this product. I just think they have to work out the kinks before pushing it out. Maybe if I let the band die out (battery dies out), it might reset and I may be able to pair it, or I could wait for customer service (automatic response says 3 days average to get back; however, I already created a ticket several weeks ago when they simply said 'sorry, we have a lot of e-mails, we will get back to you as soon as we can - never heard back). And all this just goes to show poor hardware and poor software - I don't want to get stuck with another 'dead activity tracker / smartwatch' (Kreyos Smartwatch) and lose my $100.
November 2014 · Sports and Outdoors · verified purchase
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