Bests & Worsts Reviews from Amazon

Bought this for a Golden retriever and he loves it but.... Tennis balls (new or old) only fly about 15'-20' on the highest setting. Not a big deal. Machine shuts off at random times NOT on a 15 minute interval. Not a big deal. The safety sensor only kind of works. Dog got a tennis ball in the face from 4'. Not a big deal, he learned. My dog absolutely refuses to drop the ball back in the launcher. He thinks that is my job. Not a big deal, I learned. But what is a big deal is the arm inside that launches the ball broke and is not replaceable. My dogs stands up at the work table to peer at his broken toy and cries. We used it for maybe 100 throws and it broke. No longer on warranty and the friendly staff at PetSafe can only offer a $40 discount on a new one. Why would anyone make that mistake twice? Why would you buy one at all knowing this? Read the reviews on both the PetSafe and Amazon sites. I'm sure you wont make the same mistake I did. DON'T BUY!