Bests & Worsts Reviews from Amazon

The product was defective and I wish I had chosen another retailer. It's not too late for you. 1. DEFECTIVE BATTERY - The phone was defective the day it arrived. The battery does not hold a charge consistently or indicate how long it will actually last. This defect is sporadic—so sometimes it works and sometimes it doesn't. I thought I was doing something wrong at first so, after a few weeks of frustration, I did a test to see: tracking how long I charged and how long it lasted. This confirmed it was not my fault or a defective charger and that the phone I purchased from Electonic Deals was the problem. 2. QUESTIONABLE SECURITY - Since the day it arrived, I've had someone trying 'access the phone' remotely who is not me. I have never experienced this when I purchased a new phone or one from a credible phone reseller. 3. DEFECTIVE CAMERA - The camera stopped working entirely with no clear cause as I did not drop or damage it in any way prior to this malfunction (however, to be honest, I did scratch it in the corner but this was ironically just last week). All these problems lead to some unfortunate experiences. An unreliable phone can leave you stranded in dangerous situations: Once I charged the phone all day at work, and left late at night so I called a cab. The Electonic Deals phone died by the time I was outside, leaving me locked out and stranded. The cab never came and I had to walk through the city by myself at midnight. It can also risk your job: I had a 100% charge before going to bed so I did not plug it in to charge (reasonable) and it died before the morning so my alarm did not ring. I was late to work several times because of this and ended up buying an old alarm clock. Why didn't I send it back immediately? - Initially, I was not sure the battery issue was a defect. I tend to trust sellers and waited to verify this before accusing Electronic Deals of making a bad sale. - The requests to access my info made me not trust sending it back. Maybe it was Electonic Deals and, if I sent the phone back, I would be at risk of identity theft. I still don't trust this and will bring it to a techy friend to clear my data... - A cell phone is no small purchase. The time between returning it, receiving my money back, and purchasing a new one would leave me disconnected and out 1K. - Once I did confirm this, I had come up with a system: use it only when needed, carry an external battery and always have it plugged in when at work, home and near a power source. Ignore the requests from the mysterious person and hope for the best. Once the camera died, it was very doomed and clear I had been swindled by Electonic Deal. Note: After many emails, the company eventually said I could return the phone— however, they included terms that essentially negated the offer to take it back. Maybe the return terms were a mistake and they will send me my money back in full. However, I've received no gestures of good faith or indication that they sell working products or do fair business. I may have to take the $500 loss because it was my choice to test instead of returning immediately. So my advice is to pick another seller and, if you run into ANY issue, RETURN THE ELECTRONIC DEALS PRODUCT IMMEDIATELY. Rate them 1 star. As of this point, I do not trust them and don't think you should either. Also, if you have suggestions for another more credible retailer please share it with me in the comments so I can find a new working phone!