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ranked #70,303 most helpful out of 571,544,897 reviews
★☆☆☆☆
Started falling apart after 3 months. UPDATE: Company does not respond to emails & phone calls regarding warranty.
The welds on the middle section have separated in 3 different places after 3 months of use. Really really disappointed at poor quality of frame. UPDATE-by February 2018 the two sides had completely separated from each otther THE COMPANY DOES NOT RESPOND TO WARRANTY REQUESTS. You will see a ton of comments to negative reviews from the company stating that there is a 5 year warrant and providing email and phone number. Also, I have received no response to the phone number and email address left by the company to my original review. The 800 number goes straight to voicemail and they do not respond to email at their customer support email address.
November 2017 · Home and Kitchen · verified purchase
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