Bests & Worsts Reviews from Amazon

So the instructions tell you how to set it up, and then it prints a test page. Ours showed nothing on the cyan test, so we followed the instructions for it to clean the print head and get the same result. Two more times. On a brand new printer. We call Brother, they say the 'starter' print cartridge is probably empty from us cleaning the print head three times. How much does it waste when you clean it? How tiny are the starter cartridges? They tell us to buy a new print cartridge for it. Why would I buy print cartridges for a printer that hasn't proved to work yet? We ask them to send us another starter cartridge so we can verify it works. No dice. Never got to the point of actually testing anything else on it. We're initiating a return to Amazon. At least they are dependable. We opted for Brother due to poor results from HP in the last few years. Don't know where we'll go now.