Bests & Worsts Reviews from Amazon

Since I wanted to simply ask for my money back but the return wouldn't let me I'll fill you in where everyone can read that you don't double check your mitts being checked prior to sending them out to your clients. I received them and loved the mitts and the color, HOWEVER, when I took out the chicken thighs this evening my hand was BURNED because there was a whole in one of you mitts and the hold was big enough that it burnt my left hand between my thumb and "pointy" finger. Just to let you know I hate getting burned and the hole was big enough that the burn was significant. I'm almost 70 years old and never had this happen before and hope it never happens again. Please have whoever packs these mitts to double checks for wholes. Picking up something as hot as something that comes directly out of a 350 degree oven after 45 min was definitely something my hand should be reimbursed for!