Bests & Worsts Reviews from Amazon

This speaker looks great, and sounds great, when it works. Unfortunately, it doesn’t work as advertised. It connects to Bluetooth just fine. But so do all Bose wireless speakers. The real selling point of this speaker was it’s seamless connection to multiple music services. That capability is a disaster. I have reliable and fast wireless in my home. My Bose Speaker 500 was extremely difficult to connect to WiFi. Just setting up the speaker was extremely frustrating. It required multiple attempts to connect to the Bose Music app, and I mean I tried dozens of times. I unplugged the device multiple times. I reset to factory settings multiple times. I rebooted my WiFi multiple times. It finally connected after an hour. The app is horrible, the connection to the device is horrible. And I haven’t even started to discuss how awful the music service playback works. It absolutely refuses to play SiriusXM. Nothing I do works. That was a primary reason I purchased this device, and at this point I’ve given up trying to connect to Sirius. It won’t even play music from my Amazon Prime account, that should work easily through Alexa. No such luck for me. Other elements of Alexa work ok. It will tell me what the temperature is outside, so I’ve got that going for me. Of course, that’s not why I spent $400. It’s a complete waste of money. The Bluetooth connection works fine, but you could spend half this much money to get a good sounding speaker with that capability. Do not waste your money on this awful product.