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Better make yourself a photo copy!!
Here is a helpful little hint! If you get someone a Amazon gift certificate, and you have a copy of it before you give it to them, make yourself a photo copy.
Last year I purchased a gift certificate from Amazon.com for a Priest I know as a Christmas gift. During the year, he lost it. So I wrote Amazon and asked them if it could be replaced. I figured they knew I ordered it, so them must have the gift certificates number on file some where. All I ever got from Amazon was an automated reply saying there was nothing they could do. Honestly, no one was looking to take advantage or get something they didn't deserve. But no matter how hard I tried, Amazon would not delete the previous gift certificate and issue a new one. It just seems silly to me. I kind of fell that, after years of faithful patronage, Amazon really let me down. Years ago Amazon would have been much better about this, but as they have gotten larger I'm sorry to say the customer service hasn't been quite as good.
So now I'm getting him one again this year, but this time I'm going to keep a copy of it in my records. And if he does misplace it again, I can give him the correct information. Do yourself a favor and do the same! And have a happy holiday!
December 2004 · Unknown