Bests & Worsts Reviews from Amazon

I've owned many Samsung printers over the years which is the reason I turned to them again when my beloved mutlifunction printer of 7 years finally kicked it this year. This new variant has given me nothing but headaches since it arrived. First, lets talk about the little pop out panel. It is super tiny and so are the buttons. I have really small hands and I think the buttons are too small, so I can't imagine normal man hands using it. It's difficult to read the menu and navigate. My previous model had a big screen on the top, so this is definitely a negative for me. Next, wifi connectivity is erratic. It does it, but it frequently just loses connection for no apparent reason. I've got a whole network of computers and other printers which aren't losing connection, just this one. It's a pain to constantly reset it. Another annoying problem is that the fax goes off in the middle of phone calls. Someone calls; I answer the phone; we're talking for 10 minutes and then bam fax noises screaching in your ear. Now I can't keep the fax cord plugged in all the time. I plug it in only when I'm going to make an outgoing fax. And the most annoying factor, which is happening with all printers these days, is the ridiculous microchip that limits the amount of prints you can get out of your cartridge. The older models didn't have it and you could print until the toner turned faded so you get every bit out of it. When you consider the cost of these things it's absurd to limit the use. I'm definitely not getting the amount of pages it claims and it's stopping me from printing when there is most likely quite a lot of toner still left in the container. Yes, there are some hacks you can apply to the printer or buy new chips, however you shouldn't have to mod your own device to make it work. So, it gets 2 stars because it turns on, makes copies, sends faxes and sometimes prints when it has connection to the network and isn't limiting my toner usage. It is definitely a step back in quality, user friendliness and efficiency that I had grown to love in the older Samsung devices.