Bests & Worsts Reviews from Amazon

I bought this printer for my business to replace a lexmark. I chose this one because they tout themselves as compatible with linux, and I was a little tired of having to have to re-start my lexmark printer between every print. Turns out, this was even worse. No, I don't have to re-start the printer, actually, the opposite, I have to restart my computer every time I want to print something. Inconvenient? That's an understatement. So... I call support. Their answer, literally? "We can't reproduce the problem, but we're using a different firmware, you should update the frimware on your printer." Okay, umm... how do I update the firmware with my linux computer? Option for updating firmware with linux does not exist. No response. No response. No response. So finally I spend a few dollars and acquire a windows computer, for the sole purpose of updating the firmware on the printer. My goal is to not have to shove this thing back in a box and send back. Finally, I get the firmware updated, and lo and behold... the problem is worse. Really? I think the words I have for this printer are not kind. I shall refrain from using them. Oh, one more thing, if you've been using lexmark, and print with this, consider the colors are at least 50% lighter. For now, I need to figure how to send this back, as it has been past my 30 day purchase, and only because I've been so kind as to allow that much time, to make it work, which it is not. Please consider this a negative 15 stars for two reasons: 1. It is not compatible with linux. 2. Brother lied about the compatibility.