Bests & Worsts Reviews from Amazon

Wanting an automatic liquid soap dispenser for the kitchen, I set out to find a device that was stylish and performed well. I checked the Internet and found several rave reviews for the Simplehuman Sensor Soap Dispenser. After looking into this product I decided that it would look great in my kitchen, and it sounded like a solid performer. I had a hard time finding a merchant that sold this unit, so I purchased it directly from the Simplehuman web site. It arrived in just a couple of days. I installed 4 AA batteries and filled it with liquid SoftSoap. I primed the unit, as suggested, by holding down the constant feed button until liquid soap starting coming out. I then stuck my hand under the unit. It made a slight sound, while displaying a pretty blue light, but no soap came out. I adjusted the little wheel, which is supposed to control the amount of soap that is dispensed, and tried the unit again. This time just a tiny dab of soap came out into my hand. I cranked up the adjustment wheel all of the way and waved my hand under the dispenser again. A slightly larger dab of liquid soap came out into my hand. Not nearly enough for washing adult sized hands. I repeated this over and over again but the dispenser just didn't output nearly enough soap. I called the Simplehuman customer support line and told them about the problems I was having. The woman was extremely friendly and apologetic, and agreed to send out a new Sensor Soap Dispenser right away. After another couple of days my new dispenser arrived. After installing new batteries and more liquid soap, I started testing the new unit. This one worked slightly better, but still did not dispense nearly enough soap, even when at the maximum setting. Since it did push out enough soap to wash a small child's hands, I decided to keep it and put it in my children's bathroom. After posting some comments on an Internet chat site, it was recommended to me that I try the Simplehuman Sensor dispensor one more time. I went back to the Simplehuman website and ordered another unit. My new dispenser arrived in about 2 to 3 days and again I installed new batteries and more SoftSoap liquid hand soap. Again I was only able to get the tiniest little dab of soap, even when selecting the highest output setting. I decided to add some water to the soap and stirred it up well. Still no better ouput was produced by the Simplehuman Sensor Soap Dispenser. I have tried three of these units and unfortunately I had very poor results from each of them. One was sent back to Simplehuman and I threw one away. My children are still using one in their bathroom, but they have to wave their hands under the dispenser at least twice in order to get enough soap. I am extremely dissapointed with this dispenser, which bums me out because I really wanted to like it. It really looks awesome! Unfortunately, in the case of the Simplehuman Sensor Soap Dispenser, form does NOT equal function. I gave it several chances, with three new units (directly from Simplehuman), and all performed very poorly. I have to give this a solid thumbs down. My rating is 1 out of 5 stars, just for the sexy look of this dispenser.