Bests & Worsts Reviews from Amazon

according to people

110
people found this helpful, as of 2023
ranked #242,662 most helpful out of 571,544,897 reviews
★☆☆☆☆
Not even CLOSE to ready for prime-time...you really WANT it to work but...it doesn't :-(
Hi - loved what I'd seen of the Frame options before this, and so signed up imediately for the pre-release when I learned about the anti-glare option coming in 2022. I love the bezel (very narrow), the anti-glare LOOKS like it should work great (we have a lot of huge windows in our room, so that was key). it's very thin, seems well made, great custom frame finishes, was well packaged, came fairly quickly, and wasn't too pricey. So - what's not to like ? Well, the whole idea behind paying the extra coin for this model is so that it'll look clean (like a picture on the wall) - yes ? Unfortunately, whoever designed the OneConnect module clearly never used the set. You CANNOT put it inside the wall, either behind or below the panel (it has needed connection ports on 2 perpendicular faces of the box - WHO is the i-dot who thought that could work ? It only comes with a short connection cable even if you DO decide to mount it externally outside the wall (and then it looks dopey since it is ungainly, and VERY poorly thought out needing cables to exit ifrom two perpendicular sides - insane). Want a longer connect cable ? No problem - just pay a ton more for an aftermarket version :-( We hired the top professional in Denver to attempt to dress it all up and make it work. He came over, listened to what we wanted thinking it'd be no problem...looked at what was here...thought and played around for a while...then promptly refunded all of our $ (even the trip charge) telling us that - in his opinion - no matter what he could think of, it was never going to look "clean" :-( Another trifling item - WHO is the clown who thought that a storm-trooper white remote control was a good design idea (for something which folks routinely need to pickup and manipulate with their hands) ? Just a gross, fingerprint-showing nightmare to constantly be cleaning, and yet another example of this product NOT having been tested even a little by folks who actually USED it :-o Add in the fact that you can see the electrostatic emitter behind the screen due to the charge massively grabbing dust out of the air around the set (despite having 2 brand new air filters which we installed to scrub the air in an effort to eliminate that issue), as well as the problems referenced in other reviews with displaying your own pics and Samsung trying to make extra bucks selling you online art; and you have just a recipe for a very vexing, disappointing product :-( We WANTED so badly to really like this - it just seems strongly like it wasnt' really ever tested by anyone who actually USED the product for more than an hour or two or in their own home. Overall, I'd have to say - it isn't the WORST...but wait another generation or two until Samsung (who is normally awesome) to actually issue a product with the kinks worked out that is ready for consumer use. As it is - it's WAY better in a store setting than anything you'll actually put onto your wall at home. Just my thoughts - but I did waste a ton of effort and time trying to make it work :-o
May 2022 · Electronics · verified purchase
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