Bests & Worsts Reviews from Amazon

according to people

117
people found this helpful, as of 2023
ranked #235,218 most helpful out of 571,544,897 reviews
★☆☆☆☆
Frustrated
I bought this a few days ago for my wife to take on a snorkeling trip in the Bahamas. I've been trying for several hours now to get the camera setup and it's just not working. I am very technically inclined and I can't figure it out. There are a few things going wrong. First, I can't get the camera to record at all. It will turn on for a few seconds and then after a few seconds it beeps a few times and then shuts off. After a few seconds it comes back on again and goes through the whole cycle again. This happens repeatedly until I manually force the camera to shut off. From looking around online I thought it may be related to the sd card. I used an older one that I just had lying around to start with. Thinking the card wasn't compatible I went out and bought a brand new one that meets the requirements listed on the gopro official site. Still didn't work. The camera just kept power cycling on and off. My second issue is that I can't get the camera to pair with my phone at all. When I go through the steps to pair, it seems as if there has already been a wifi password set for the camera. I tried the default gopro password of "goprohero" and the app tells me I can't use that password. It doesn't matter what I put in for the password I can't connect. It just keeps failing telling me the pw is invalid. My next option is to reset the wifi name and pw. I went through the steps to do this and can't actually get the camera to switch from No to Yes on the reset wifi menu. It is indefinitely stuck on NO. Doesn't matter how many times I hit the button it never changes. If the camera is refurbished I don't think it should already have a wifi password set. Or at the very least, the company that supplies the camera to Amazon should also provide the password that was used (presumably for testing purposes) to the customer. I even tried updating the firmware and nothing changed. At this point I'm very frustrated. Bought this so my wife could take it on her trip. She leaves tomorrow and the damn thing just doesn't work. Newly refurbished camera shouldn't take me more than a few minutes to set up. At this point, I've been messing with it for at least 3 hours trying every possible option and it's still not working. Returned for a refund.
October 2018 · Electronics · verified purchase
worser bester