Bests & Worsts Reviews from Amazon

I only have a few days and one rain storm to go by but I have an issue with the design of this unit. Many folks have 2X3 downspouts for which Fiskars has provided adapters. Unfortunately, they are not engineered to fit inside of the downspout as it runs below the unit. The unit actually is installed on the outside of the bottom downspout. This virtually guarantees leakage as the water that is not diverted to the rain barrel moves along the sides of the Fiskars unit and comes out in rivlets all along the connection. A call to Fiskars confirmed the design flaw with a suggestion to add caulk. Initial call to customer service was rude, indicating that none of them leaked. Engineering only agreed to notify design of the issue. Too bad as the unit has promise. If it need caulk they should say so and provide it.