Bests & Worsts Reviews from Amazon

I broke down and invested in a higher quality sharpener after being disappointed with past purchases. First, when the unit arrived I noticed the grey circle pencil size adapter was slightly dirty given the appearance of being used. This was fixed with a wet paper towel. However the shavings container and cutting blades appeared clean and new. I considered returning it but decided against it after using it. It sharpened both graphite and color pencils incredibly fast and quiet. Sharpening a box of pencils was easy. My kids loved to sharpen their pencils since it's so easy compared to our prior sharpeners. It performs very similar to the X-Acto School Pro-X which I use at work. Both quiet and efficient. *****UPDATE 11/18/2013******* After less than 50 pencils the sharpener motor appears to be failing. Now the motor does not have enough power to rotate. All it does is hum. I am unable to return it to Amazon so I will have to contact Westcott for repair. I will comment on their customer support after getting it repaired. *****UPDATE 11/26/2013***** Filed a warranty claim on their website a week ago with no response. I sent another message to their support contact email address with no response. There is no support phone number available on their website (hmmmm). I have a heavy feeling this pencil sharpener is now a heavy brick. If you don't hear back from me then the product was never fixed.