Bests & Worsts Reviews from Amazon

I ordered the Tivo XL4 because, let's face it, who wouldn't want 4 tuners - especially with my wife and I and all the shows we watch? As a Cablevision customer, I was pleasantly surprised when I was able to switch the cable card from my oldest model, the HD and seamlessly pair it to the XL4 over the phone. Then, I was amazed at the boot up time of but a few minutes - compared to the other models which you could shower, shave and eat breakfast and it still wouldn't be finished. Using the iPad Tivo app, I was able to easily transfer all of our season passes to the XL4 and cancel them on the HD XL, which will now be my secondary machine. I like the the look of the new interface and many of the new added features. After that - the fun ends. For all of the chest-beating by Tivo about how revolutionary the XL 4 is, I have found it to be incredibly SLOW when trying to work the menus and select programs to watch. It goes at a snail's pace. At this point, I would be happy if the XL4 would operate at least as quickly as the HD XL. Furthermore, the Hulu Plus app doesn't work and keeps returning me to the main menu telling me to try later. Thank God I have Apple TV or my $7.99/mo. subscription would be wasting away. I sure hope a software update fixes the HuluPlus issues and, most importantly, SPEEDS UP the damn machine. Seriously, I'm not joking - the XL4 is like buying a Ferrari with a 4-cylinder from a Ford Focus. This long time Tivo customer is xtremely disappointed. ****UPDATE JUNE 2013**** One would have thought that a company like TiVo, which makes DVRs and nothing else, facing renewed stiff competition from cable company DVRs, would have done something in the way of a software update to speed up the incredibly, annoyingly, unacceptably SLOW as molasses XL4, but they apparently have no problem letting their customers suffer on a daily basis navigating an interface that is easily surpassed by the movement of a sloth. Evidently, they have no respect for their customers who parted with $400-500 of their money to buy what TiVo advertised as their best machine. I should have realized they were asleep at the wheel the past 4 years as Cablevision, et. al., have caught up to them in the DVR wars. A company has little respect for its customers when they make them pay another $150 to stream to their tablets. I guarantee you when I've passed the break even point, or if I can sell this machine, I will return to a Cablevision DVR. Shame on you, TiVo.