113
people found this helpful, as of 2023
ranked #240,031 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Awful batch
In the past I have been ordering the Coconut and Coconut Pineapple 12 packs on auto-ship and save and have absolutely loved them. This time I was running low so I ordered 4 additional six packs to hold me over until my auto ship and save ordered arrived. This order turned out to be horrible!!! All 4 boxes appeared to be contaminated with something. A few bottles were okay but the majority of them were so awful we were unable to drink them. They had a chemical taste that is hard to describe. I will not be ordering these again. They don’t even deserve 1 Star. I’m hoping I can get my money back.
Update: I requested a partial refund which was immediately approved. I rate their customer service 5 stars. I really don’t know what happened with this batch but I continue to love Bai Coconut Water. Thank you.
