Bests & Worsts Reviews from Amazon

My husband and I had this model 10 years ago. I was hoping that this one would be just as reliable and easy to use. Unfortunately, I was wrong. The body is light and the espresso arm did not snap into place strait, like it was supposed to. It's too tight a fit. Sorta strait was the best we could get it to... Also, the main knob was stiff to turn, making the transition to espresso to steam messy and they CHANGED THE STEAM WAND. Now, this plastic nozzle has holes at the top that forces the user to completely immerse the tip and NOT be able to make foam like a regular barista. It fries the milk and leaves it flat. You should be able to put the tip near the top and pull foam for a latte. With this model, if you do that, it sprays milk all over the place. And the steam wand gave way too much powerful steam and not in a consistent stream, but irregular blasts! It's dangerous, in my opinion and it makes poor quality, bad tasting espresso on top of that. If the steam wand wasn't so horrible, it might have salvaged a 3 star review, but this is so disappointing, I want to return it. I betcha it's made in China, now. It is.