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Beware: Major Design Flaw! Had 3 kettles - All Broke!
I dislike writing bad reviews. I am giving it 1 Star only because the people I've spoken to at Breville were nice. As you can see from my headline, I've returned 2 tea kettles. The 3rd one broke yesterday in the SAME way the other TWO did. I loved the look of the tea kettle so much. I wanted to believe that maybe I got a couple of defected ones and as Breville replaced them with relative ease, I gave them 3 chances. Sad to report they all broke in the same way: the handle at the top comes away from the connection and when the water reaches a full boil, the lid pops open
and won't close. There is plastic strip that attaches the handle to the glass -- and the heat and weight of the water eventually pulls the plastic away from the glass. The outcome is that the lid won't close. I can use it now only by putting a heavy lid from a sauce pan over the top of it to keep the lid closed. I am SO disappointed. It is beautiful, however, there is a major design flaw that needs to be corrected. I'm perplexed at all the 5 Star Reviews. Please let me know if anyone else had this experience. I'm calling Breville today and asking for my money back.
March 2017 · Home and Kitchen · verified purchase