Bests & Worsts Reviews from Amazon

Not impressed. I bought this about a year ago. Today, I opened the box up and was able to get the radio to work for about 15 minutes before it went dead. I figured the batteries were not charged, so I cranked it up and it worked for a few more minutes and then pooped out. By now I figured that the batteries needed a good charge so I plugged in the usb charging cable and allowed the unit to charge 3 hours. After charging the radio refused to work. Ok, now I think, the rechargeable battery is kaput, so in I put 3 AAA batteries (you can't fault Eton for their options). You would figure as a last ditch effort, the AAA's would do the job, but still nothing. Ok, so now it's time to call Eton.....YUK! Perhaps they have 1 1/2 people working the customer service lines because, the trusting sole that I am, I left my phone number when I was promised a call back later. Well, it's much later and no call, no answers and no working radio. Call me crazy, but if this the "best rated emergency crank radio" I'm in big trouble if there is ever a disaster. If anyone really works at Eton, please call me.