Bests & Worsts Reviews from Amazon

My original review praised the sound and fit of the headphones, but lamented a defect that caused the right earphone to short out after a few weeks. In response to my review, JBuds offered me a replacement set. I accepted, and have been promised a replacement set. (Thanks, J.R.!) Although my initial impression of the product was unfavorable, the bulk of my frustration was with the seller's return policy which left me with no recourse after a 15-day exchange period. JBuds has gone out of their way to make me happy as a customer, and it's a customer service policy that more companies should follow. Provided the new ones are sturdier than the last pair, I will recommend JBuds wholeheartedly. Note: Only the text of the original review can be edited; the star rating cannot.