Bests & Worsts Reviews from Amazon

A number of Oral-B brushes went on sale on Prime Day, including this one. I don't really care for the "smart"/AI features, but according to the comparison charts, this one was the only model (of those on sale) that included a multi-voltage charger and a charging travel case. Prior to COVID, I traveled regularly for work, occasionally extended international trips, so these were key features for me. When comparing this model (Genius X Limited) vs. the regular Genius X, it seemed that the latter had more brush heads and a stand, neither of which I need. When I received it, it came with a US voltage charger and a cheap plastic non-charging travel case. If I had known, I wouldn't have ordered this. Really hoping/expecting Amazon or Oral-B to reach out with some sort of resolution