487
people found this helpful, as of 2023
ranked #38,038 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Does it work?
I bought this on sale at Amazon during the Christmas holidays. It came when promised and I set it up with the help of the cable guy. I wanted to make sure I didn't screw it up. The picture, sound, and size were better than what I had expected. For five days I was in bliss. This was going to be a good year. All my favorite show would be a joy to watch. On the sixth day in the morning, I tried to turn the TV on with the cable remote. The cable box came on, but the TV did not. I tried the remote that came with the TV. Nothing. I tried again with the manual button and got nothing. I sent it back for a refund. Then I ordered another one just like the first. What would be the odds of two TV's doing the same thing? ( I really could have used Mr. Spock.) I set it up and it worked great. The next morning the same thing happened. This time I unplugged it, waited 30 seconds and plugged it in again. It worked. I called Sam Sung and spoke to an agent and told him everything. He said that the TV was making an adjustment and to give it a week to see if that would correct it and to call back if it happened again. Well, it happened again. This time he wanted me to unplug it and wait for 60 seconds, replug it and see if it happens again. If it does it again I'll speak to a supervisor. The model number isUN32N5300AF. I try to be patient with people and let them solve problems that come in front of them. I'm retired and I'm getting old. Some people may think me a fool, but I believe in giving people a chance. However, I can only go so long then things must change for the better. I hope this will help people in their choices. I hope you have better luck than me.
January 2019 · Electronics · verified purchase