135
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ranked #219,515 most helpful
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★☆☆☆☆
Paying for Mfg warranty period with no plan assistance
I was dubious of this plan, but decided to try it since hard disks fail often. The plan period starts from when you buy the product even though the manufacturer warranty is in effect. If the product fails during the manufacturer warranty period, they tell you to call the manufacturer for service and don't let you file a claim. So your paying, in my case, for a year of service protection that you can't get from them. So now I have to struggle with the manufacturer, pay for return shipping, and hope they will provide a replacement. Not what I thought I purchased. *Egg protection plan is much better.
December 2013 · Electronics · verified purchase