107
people found this helpful, as of 2023
ranked #247,136 most helpful
out of 571,544,897 reviews
★☆☆☆☆
When it works it's great, but it might not work long.
I'm happy with my first Secura DUXTOP 1800-Watt Induction Cooktop Countertop Burner 9100MC, but then I bought another one in December, thinking it would be great having two. The one I purchased in December worked no more than a dozen times before it quit working at all. I was shocked when I went online and learned that I had no options for returning or replacing my defective cooktop. I'm disappointed in Amazon, Secura, and in myself for not doing more research on Secura's return and warranty policy. I feel especially bad encouraging so many Amazon users to purchase the Secura DUXTOP 1800-Watt Induction Countertop Burner 9100MC, realizing now that if there is any recourse for a consumer, when a nearly new cooktop stops working, I've been unable to discover it, regardless of spending many frustrating days making phone calls and wasting time online.
January 2016 · Home and Kitchen · verified purchase