1,202
people found this helpful, as of 2023
ranked #7,480 most helpful
out of 571,544,897 reviews
★☆☆☆☆
They don't respond, and my sample is being processed well over 2 months
It has been 2 and a half months since they received the sample and nothing, and they have a FALSE advertisement of 6 to 8 weeks processing . I keep submitting tickets and they just keep closing them without doing anything. Useless support (I think outsourced in India, not sure about the accent). Anyway, if you want to spend $200 and send your DNA somewhere and get NO FEEDBACK about it this might be a good product for you.
the product in question
23andMe Health + Ancestry Service: Personal Genetic DNA Test Including Health Predispositions, Carrier Status, Wellness, and Trait Reports (Before You Buy See Important Test Info Below)
4.7★ · 35,109 ratings, as of 2023